Hello, I'm

Sugiartana.
IT & Network Operations

Keeping networks alive — one packet at a time.

Freelance IT & Network Operations, helping businesses stay connected through reliable troubleshooting, clean topology design, and hands-on infrastructure support.

Get in Touch
7+
Years Experience
50+
Projects Handled
400+
Devices Managed
About Me

A Network Guy Who Actually Enjoys The Job.

I've been working in IT and Network Operations since 2019, starting from the field — climbing poles, tracing cables, and learning how networks really behave when things go wrong.

Over the years, that hands-on experience turned into a deep focus on network troubleshooting, topology design, and infrastructure support. I work with businesses, offices, and individual clients who need someone they can actually trust when the network goes down.

I'm not a big company. I'm a freelancer who answers the phone, shows up on time, and fixes the problem properly — not just temporarily.

What I Focus On

  • Network troubleshooting & diagnostics
  • Onsite & remote support
  • Network topology design
  • MikroTik & router configuration
  • Infrastructure maintenance
  • Monitoring & uptime reliability
Services

What I Can Help You With.

Practical IT and network services tailored for small to medium businesses, offices, and clients who need reliable support without the overhead.

Onsite Troubleshooting

Hands-on diagnosis and repair at your location — from LAN issues to full network failures.

Remote Troubleshooting

Fast remote diagnostics and configuration support for routers, servers, and network devices.

Network Topology Setup

Clean, scalable network designs built around your business — not the other way around.

Network Maintenance

Regular check-ups, firmware updates, and preventive care to keep your network stable.

IT Support

Day-to-day IT assistance for teams and individuals — setup, connectivity, and general issues.

System Monitoring

Proactive monitoring setup so you know about problems before your users do.

Experience

Seven years in the field. Still learning.

A short look at the journey — from hands-on fieldwork to freelance network specialist.

2019 — 2021

Field Technician

Started in the field installing, cabling, and troubleshooting real-world network setups. Learned how infrastructure actually works outside the textbook.

2021 — 2022

IT Support Specialist

Providing IT support across multiple client sites, handling technical issues, troubleshooting, user assistance, and remote support to help maintain reliable day-to-day IT operations.

2022 — Present

Freelance IT & Network Operations

Working independently with businesses and clients who need reliable network troubleshooting, topology design, and long-term infrastructure support.

By the numbers

Seven years of hands-on experience across field work, NOC operations, and freelance consulting.

7+
Years in IT & Networking
50+
Clients Served
100+
Issues Resolved
24/7
Remote Availability
Skills

Tools & Technologies I Work With.

A practical stack built over years of real projects — not just certifications on paper.

Networking
MikroTik RouterOS Network Topology LAN / WAN VLAN DHCP / DNS Wi-Fi Infrastructure
Operations
NOC Monitoring Troubleshooting Remote Support Incident Handling System Monitoring
Tools
WinBox The Dude Wireshark Ping / Traceroute Cacti / Zabbix TeamViewer AnyDesk
Selected Projects

Recent Work I'm Proud Of.

A selection of networking and IT projects — from small office setups to multi-site infrastructure.

Network Design

Multi-Site Office Topology

Designed and deployed a segmented network topology for a growing company with three branch offices — including VLANs, routing, and centralized management.

MikroTik VLAN Routing
NOC Support

24/7 Network Monitoring Setup

Built a monitoring stack for a client with critical uptime requirements — including alerts, dashboards, and automated failover checks.

Monitoring Alerting NOC
Remote Support

Emergency Router Recovery

Remotely recovered a misconfigured core router during a critical outage — restoring full connectivity within hours without onsite visit.

Remote MikroTik Recovery
Infrastructure

Wi-Fi & LAN Overhaul

Replaced a failing office network with a clean, structured setup — including proper AP placement, cabling review, and firewall hardening.

Wi-Fi LAN Firewall
Consulting

Network Audit & Optimization

Performed a full audit of an existing infrastructure, identified bottlenecks, and delivered a clear roadmap for improvement.

Audit Optimization Reporting
Maintenance

Ongoing IT Retainer

Long-term IT support contract covering routine maintenance, device updates, and on-call troubleshooting for a growing business.

Retainer Support Maintenance
Outside of Work

When I'm Not Fixing Networks,
I'm On Two Wheels.

I'm into sports and riding naked motorcycles — the raw, mechanical kind where you feel every corner and every shift. It keeps me grounded, focused, and reminds me that good things are built with hands, not just screens.

That same mindset carries into my work: practical, hands-on, and done right.

"A clean network, like a clean ride, is one where you don't have to think about it — it just works."
Trusted Partners

Working with great teams.

Collaborating with reliable partners to deliver better solutions for clients.

SolvIT
Technology & Digital solutions
www.solvit.web.id
Neunix
IT solutions & network services
www.neunix.net
Deevozhtech
Network infrastructure & connectivity
www.deevozhtech.net
Contact

Let's Talk About Your Network.

Have a network issue, a project in mind, or just want to ask something? Feel free to reach out — I usually reply within a few hours.

Drop me an email [email protected]